| Your Contract with Apple
Vacations
1. Bookings and
Payments All that is required to reserve your
vacation is a signed booking form and a deposit of $125 per person, plus
the AV-OK insurance premium (if applicable). The balance due
must be paid at least 45 days before departure (for bookings within
45 days of departure, full payment is due at time of booking).
For certain holiday departures, full payment is due 60 days prior to
departure. We reserve the right to treat the booking as cancelled by you
if the balance due is not paid on time. For vacation packages utilizing
published airline tickets, a deposit of $125 per person PLUS full payment
of the air portion of the package is required at the time of guarantee.
For vacation packages using contracted scheduled air, a minimum deposit of
$175 is required at the time of booking. For Europe reservations, a
minimum deposit of $200 is required at time of booking. Apple Vacations
reserves the right to issue charter or scheduled airline tickets once the
booking is under applicable deposit. Late bookings often require us
to incur additional costs for faxing, updating and confirming your hotel
accommodations.Therefore,we will charge a late booking fee of $10 per
person, in addition to the normal price on all vacations booked 14 days or
less prior to departure.
2. Amendments And
Cancellations If you cancel your vacation (or change
your departure date, duration, class of service, name or hotel), the
charges shown below become payable by you. Significant additional
penalties (i.e. non-refundable airline tickets and fees, nonrefundable
or non-transferable hotel promotions) may apply.
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Cancellation And Change
Penalties Charge per person ($) or as a %
of the vacation price.
|
| Notice received by Apple
Vacations in advance of departure |
Charter
Cancel Penalties |
Charter
Booking Changes* |
| 45 days or more |
$45 |
$45 |
| 44 - 31 days |
$125 |
$75 |
| 30 - 8 days |
100% |
$250 |
| 7 - 0 days |
100% |
$500 |
|
Land
Only and Scheduled Air Packages Both cancel and
booking change fees are $45 Apple fee plus applicable
hotel and airline penalties. *Booking changes are changes to
the departure day, the duration or the class of
service. |
|
HOTEL
AND NAME CHANGES LAND ONLY, CHARTER AND
SCHEDULED AIR PACKAGES $45 Apple fee plus applicable hotel
and airline penalties.
All amendments and cancellations must be made through your travel
agent, who must notify us immediately. If you provide a substitute
participant on a vacation, cancellation charges will be waived, but
change fees apply. Scheduled air change fees may be up to 100% of
the fare. |
3. Air Carriers Apple
Vacations has made arrangements for international air transportation to
your vacation destination via certified charter or scheduled air carriers
duly filed under D.O.T. regulations. Apple Vacations reserves the right to
substitute alternate aircraft if necessary. Any air transportation
provided by a certified charter air carrier may not be cancelled less than
10 days prior the scheduled departure date unless it is physically
impossible to operate the flight. U.S. citizens traveling
outside the Continental U.S. must have valid proof of citizenship. Apple
Vacations is not responsible for any passenger denied boarding by a
carrier for failure to have a valid proof of citizenship. THE
FOLLOWING APPLIES FOR TRAVEL TO EUROPE ONLY: A valid U.S. passport
is required for all tour participants and must be valid six months after
date of return. Non-U.S. citizens must consult with the appropriate
consulate to determine if any visas are needed.
4. Airline
Responsibility Apple Vacations and all the airlines
it uses issue tickets and coupons covering transportation, hotel
accommodations and other services and facilities. Neither Apple Vacations
nor these airlines, or their respective subagents, shall be held liable
for loss or damage to property or injury of person caused by reason of any
defect, negligence, or other wrongful act or omission by any other
transportation company, hotel agency or party providing such services or
facilities, strike, war, terrorism, weather, quarantine, sickness,
government restrictions or regulations, or any other cause beyond its
reasonable control. All airlines concerned are not liable for any claim
arising out of or in connection with carriage or other services or
features otherwise performed or occurring in connection with this package,
except as provided in the conditions of carriage for the airlines and the
passenger tickets issued in conjunction with this package. Neither Apple
Vacations nor the airlines are responsible under any circumstances for any
bodily or emotional injury you may suffer in connection with your
transportation, accommodations or any other arrangements in conjunction
with this package.
5. Luggage and Personal
Property When you fly to and from your destination
the Conditions of Carriage apply, some of which limit or exclude
liability.The Conditions of Carriage are available by requesting them in
writing from the carrier or by request at the airport. Some airlines do
not cover damage to soft-sided luggage. The airlines maximum liability for
loss, damage or delay to checked baggage is limited to $2800 per ticketed
passenger domestically and $9.07 per pound up to 44lbs per ticketed
passenger for international travel. These limits will apply unless an
excess valuation is declared at the time of check-in. All lost or
damaged luggage must be reported to the airline at the time of the
incident and before you leave the airport. The maximum liability of
the ground transportation company in resort for lost or damaged property
is $400. Loss or damage must be reported immediately. Apple Vacations does
not accept liability for client luggage or personal
property.
6. Forum Selection Clause All
vacations are subject to the terms and conditions shown on the Apple
Vacations Fair Trade Contract and your booking of the vacation is
acceptance of the terms in the contract, including the procedure for
resolution of disputes which must take place in the States of Illinois or
Pennsylvania.
7. CHOICE OF LAW This contract is subject to
California, Illinois or Pennsylvania Law.
What We Provide In
Return
1. Price Guarantee Our
intention is to provide you with the vacation which you have selected, at
the price in effect at time of booking. If for any reason we have to
increase the price of your vacation, including an error made in computing
your price, we will offer you the option of cancellation without charge,
provided that you advise us within seven days of your receipt of notice of
the increase. This does not apply to price increases resulting from a
change in U.S. or foreign government taxes or fuel surcharges. If a
scheduled airline initiates a schedule change which results in a fare
increase, the passenger is responsible for the additional
cost.
2. Flight Information Your
travel agent will be able to confirm the latest flight details at the time
you make your reservation, and these will also appear on the booking
confirmation we issue when we receive your deposit. Your flight tickets,
which we dispatch two to four weeks prior to departure (except for late
bookings), will contain your flight information. All times are subject
to change. Apple Vacations assumes no responsibility for any passengers
making independent connections to our flights.
3. Amendments &
Cancellation Special features offered by hotels are
subject to change at the hotel's discretion. In the unlikely event that a
major pre-departure change involving a change of hotel,
departure or return date, departure city or destination becomes
necessary, we will notify you as soon as possible. If you find the
revised arrangements we offer unacceptable, you will have the option
of cancellation without charge (less any insurance premium)
provided that you notify us within seven days of your receipt of notice of
the change (or prior to departure date if notified less than seven days
prior). In the event of a change, we will try to substitute
comparable services, but in the event of complete cancellation by us or a
supplier, our only liability will be to refund all monies paid (public
charters only) or provide a refund in the form of an Apple Vacations
credit. For charter flights only, if landing rights are denied by a
foreign government, the flight will be cancelled with a full
refund.
4. Refunds Any refunds due
to you will be made as soon as possible. Please note, however, that no
refunds will be made for any services provided in the itinerary that you
do not use. Insurance premiums are non-refundable and
non-transferable. Refunds (if applicable) for scheduled air
programs must be issued upon the return of the unused ticket. Apple
Vacations accepts bookings only through travel agents and all
communications prior to your departure, including payment and refund
transactions, must be via your travel agent. If for any reason you
should lose your scheduled airline ticket, you will have to purchase a new
ticket at your own expense and upon your return home, you must contact
your travel agent to begin refund procedures by completing a "Lost Ticket
Application" (fees may apply). Any refunds made by the airline will
be based on the value of the original ticket issued less any airline
processing fees. In most cases the replacement ticket you have to
purchase will be more expensive.
5. OUR RESPONSIBILITY TO
YOU Apple Vacations has made arrangements with airlines, hotels and
other independent suppliers to provide you with the services you
purchase.We have taken all reasonable steps to ensure that proper
arrangements have been made for your vacation. However, we do not
accept and expressly disclaim any liability for the actions or omissions
of these independent suppliers, over whom we have no direct control.
If you find you have any dispute with such persons, however, we will give
you as much reasonable help as we can in resolving this. Please
understand that we cannot control and will not be responsible for such
factors as weather, government actions, terrorism, mechanical breakdowns,
your physical, medical or mental disabilities, your failure to obtain
valid travel documents or your failure to follow travel
instructions. Apple Vacations is not responsible for losses or
damages arising from bodily or emotional injury, property or other
economic damage caused by factors beyond our control. Apple Vacations
is not responsible for bodily, emotional or consequential damages or
monetary losses due to flight delays, airline turbulence, transportation
accidents or other unforeseen circumstances. All prices and features
described herein (as well as in Apple's print advertisements and
website) are subject to change without notice. Some hotel room
photographs do not depict the standard room category. If any term
or provision of this Fair Trade Contract is held invalid or otherwise
unenforceable, the enforceability of the remaining terms or provisions
will not be impaired thereby.
6. Handicapped
Facilities Apple Vacations does not guarantee the availability of
wheelchairs at any airport. Wheelchair accessible rooms may be requested,
but cannot be guaranteed. Standards may vary from property to property and
country to country, and are not within the control of Apple
Vacations.
7. Security Apple Vacations
has surety trust agreements with Susquehanna Patriot Bank, 101 Bryn Mawr
Avenue, Bryn Mawr, PA 19010 for payment of any charter air package refunds
as defined by the agreements. Under these agreements, unless you file
a claim with Apple Vacations (or with the bank) within 60 days
after termination of your vacation,both parties shall be deemed released
from all liability to you. Make all checks payable to Susquehanna
Patriot Bank Apple Vacations Escrow.
8. "AV-OK" Total Vacation Security
Plan Protect your travel investment with the purchase of our optional AV-OK Total Vacation Security Plan. This comprehensive 3-part plan safeguards your travel investment against penalties due to trip cancellation or interruption, baggage, medical expense or travel assistance. I understand that if I purchase the AV-OK Total Vacation Security Plan, my refund for any applicable cancellation penalties will be in Apple Vacations Travel Certificates unless I purchase the “cash back” option. “Cash back” means refunds will be issued in the original form of payment. Refunds for scheduled air bookings with AVOK will be in the original for of payment. The AV-OK plan payment will be deducted from any refund. In addition, if we offer a promotional discount on the exact same vacation you had previously booked, you can claim the savings prior to departure (this does not apply to Square Deals, Air Only and booking-date restricted sales). For complete details, refer to the Plan
Description.
These vacations are operated by: APPLE
VACATIONS 7 Campus Blvd., Newtown Square, PA 19073 101 Northwest
Pt. Blvd., Elk Grove Village, IL 60007 and AMCALVacations,
Inc. 115 E. Gish Road, Suite 201, San Jose, CA 95112, as
principal and tour operators.
©Copyright, 2006 Apple Vacations
CST#2036061-40 Mar 2006
revised 10/20/06
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